Don’t miss our upcoming webinar September 27th @ 2pm ET

Your Caller Is on the Web & Smartphone. Is Your Call Center?

When: Tuesday, September 27 2011 2:00 – 3:00 PM EDT

As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls handled requires an agent who is highly trained and experienced. This, in turn, leads to a high cost-per-call. At the same time, you have long-lasting customer relationships, meaning sacrificing caller satisfaction in the short term is not an option.

This creates a tough challenge: How do you decrease the cost-per-call, while improving the customer experience?

Join us for this informative webinar where we will examine the costs associated with today’s flawed calling experience, and will illustrate the benefits of Fonolo by reviewing our latest case study from Royal Bank of Canada

Register today!

http://fonolo.com/webinar/register/201863526

You Might Like:

  1. Our upcoming webinar on social media and the call center
  2. Join us for an upcoming webinar on reducing your call center costs
  3. If your company is releasing a mobile app, don’t miss a key opportunity

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