Fonolo Launches iPhone App for Visual Dialing On-the-Go
Establishes the Smart Phone as Next-Gen Customer Service Solution
TORONTO — Feb 9, 2009 — Fonolo (fonolo.com), the company that makes it easier and
less frustrating to call large companies, announced today the availability of its free
iPhone application, giving users a convenient way to experience Fonolo’s award-winning
service on-the-go.
The frustration of having to “press 1 for this, press 2 for that” to navigate through lengthy
phone menus is universal. From quickly changing a flight time, to reaching an agent
about your phone bill, Fonolo allows consumers to visually navigate a company’s phone
menu with a single tap of the iPhone, before making a call.
“Users have long been asking for a way to use Fonolo on-the-go,” said Fonolo COO
Jason Bigué. “Our iPhone application is a powerful way to access Fonolo’s unique
service – eliminating the hassle of dealing with phone menus, no matter where you are.”
With Fonolo for the iPhone, reaching an agent is as simple as “tapping” on a company’s
menu. Fonolo automatically does the rest – calling the company, navigating their phone
system and connecting users when it reaches the right spot in the menu.
Fonolo’s award-winning service is now also available in an enterprise package, for
organizations looking to improve the customer experience for their callers.
“Fonolo’s mission has always been to improve the experience customers have when
calling their large service providers,” said Bigué. “Happier callers is a top priority for
companies seeking to build brand loyalty and distinguish themselves from their
competitors.”
Companies that deploy Fonolo-powered solutions can offer their customers visual
navigation, integrated directly into their web or smart phone properties, in addition to
other innovative customer experience enhancements.
About Fonolo
Fonolo, the company that makes it easier and less frustrating to call large companies, is
privately held and based in Toronto. Fonolo has received numerous awards, including
“50 Best Websites 2009″ from Time.com, “Best New Product” from Emerging Communications Conference, “Judges’ Choice” from
GigaOm’s Mobilize Conference, “Fierce15″ from FierceVoIP, “Top Telecom Idea of
2008″ from Springwise and was named a one of the “Top 25 Canadian IT Up and
Comers” from the Branham Group.
For more information, visit www.fonolo.com. Investors are invited to write to
investors@fonolo.com.
Contacts:
Fonolo, Inc.
info@fonolo.com
+1 416-366-2500 x222