TMCNet: “Fonolo makes it easy for customers to delight their callers.”
“This Canadian company is fighting its way into the hearts of consumers unhappy with the large company call center experience. The company’s cloud-based virtual queuing and deep-dialing platform makes it easy for enterprises to delight their callers by eliminating the on-hold experience and flattening out complex IVRs. With several large enterprise customers under its belt – including one of Canada’s largest banks – Fonolo is well under way.”
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