Fonolo Hardware

+1.000-111-0001

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  Main Menu

  Main Menu

  Thanks for calling Fonolo Hardware: where we always have the right tool for the job.
  
  For quality purposes, your call may be monitored or recorded.
  
  
  Please make your selection from the following options.
  
  To locate the Fonolo Hardware store nearest you, press 1.
  
  To place an order, or for product information, press 2.
  
  For questions about an online order you have already placed, press 3.
  
  To inquire about product rebates, please press 4.
  
  To repeat this menu, press *.
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    Store Locater

    Option: 1

    If you're located on the East Coast, press 1.
    
    If you're located on the West Coast, press 2.
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      East Coast Location

      Option: 1

      We're located on the top floor of the CN Tower.
      
      Three hundred and one Front Street West
      Toronto, Ontario
      M5V 2T6
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      West Coast Location

      Option: 2

      Visit us at our new location, located in the scenic Beverly Hills Courthouse.
      
      Nine Three Five Five Burton Way,
      Beverly Hills, California,
      Nine Oh Two One Oh.
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    Place Order/Product Info

    Option: 2

    Thank-you.
    
    Please wait while we transfer your call to the next available representative.
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    Order Inquiry

    Option: 3

    For questions regarding your order, please press 1.
    
    Otherwise, please call back and select another option.
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      Online Orders

      Option: 1

      If this is regarding an online order, please press 1.
      
      Otherwise, please call back and select another option.
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        Internet Purchase

        Option: 1

        If your online order was placed over the Internet, please press 1.
        
        Otherwise, please call back and select another option.
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          Internet Order Office

          Option: 1

          Our Internet Order Office is currently closed for the year. Please call back next year.
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    Rebate Inquiry

    Option: 4

    Thank-you for calling the Fonolo Hardware Rebate Center.
    
    
    You now have three options:
    
    If you have questions regarding your rebate and have not yet mailed your submission, press 1.
    
    If you have questions regarding the number of items that you may purchase to be eligible for a rebate, press 2.
    
    To speak with a Customer Service Representative, press 3.
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      Unsubmitted Rebate Question

      Option: 1

      If you have a question regarding how to check your rebate status, press 1.
      
      If you feel like mailing your rebate, please do so. Call us back for a list of our locations.
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        Rebate Questions

        Option: 1

        Since you insist on asking questions, we're going to have to transfer you to a surly Customer Service Agent.
        
        Please note that this call may be recorded. Not because we do anything with the recordings, but because everybody else says this so we feel compelled to as well.
        
        One minute while we transfer your call.
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      Rebate Eligible Items

      Option: 2

      The rebate coupon specifies the number of items that are eligible for a rebate by product. Also, most promotions specify that only one submission may be mailed per household, name, or address. Please consult your rebate form for further details.
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      Customer Service Representative

      Option: 3

      This is where we transfer you to an overworked, impatient Customer Service Representative.
      
      Please note that we have outsourced our call center to Lower Slobovia in order to save money. Because of this, the Customer Service Representative will barely speak English.
      
      One minute while we transfer your call.