Contact center managers; It’s time for the brand new #19for2019 challenge. Will you accept?
The idea of #19for2019 is simple, but powerful: Over the course of 19 days – starting on the 11th of January and ending on the 29th – we’ll give you a daily New Year’s resolution, delivered straight to your inbox.
No fluff. No nonsense. Just 19 things you should (or shouldn’t) be doing in your contact center in 2019.