Press Release: Fonolo selected by Sirius Radio Canada

News

Terrific news today: We are able to announce that Sirius Radio Canada is using Fonolo to enhance its customer service offering.

Callers can now reach Sirius agents with one click – no phone menus, no waiting on hold. You can try it for yourself on the Sirius website. What’s most remarkable is that Fonolo’s cloud-based approach means that Sirius deployed these enhanced calling features without making any changes to their call center infrastructure. This is a glimpse into the future of the call center experience!

The full press release is here.

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Trend Alert! Contact Center Industry Predictions for 2023

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