We believe there’s great value in featuring guest bloggers. With added exposure and social sharing, your blogs/articles will find new audiences to help build your fan base while we offer our readers fresh insight from you – the expert!
Your content should provide advice, insight and best practices related to the call center industry and cover one of the following topics:
- smartphone/mobile technology
- customer service/experience
- social media
- mobile e-commerce
- challenges/virtues of start ups
Please submit 2 current writing samples to xania@fonolo.com.
Only those selected for consideration will be contacted.

Trend Alert! Contact Center Industry Predictions for 2023
This report offers perspective on where the contact center industry stands today, plus our trend predictions for 2023.