You Can’t Afford to Put Callers on Hold

Call Center

Putting callers on hold is a lose-lose proposition. With every minute spent on hold, your customer gets more frustrated while your call center wastes money keeping that phone line open.

Social media has added a new sense of urgency to this problem. Consumers are social sharing real time complaints that will ultimately drag down your brand’s reputation.

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[FREE WEBINAR] Learn why your credit union is struggling to get new members.

Join Fonolo the Linn Area Credit Union, and the NCUCC for an exclusive webinar that will help you take the brakes off your credit union's growth.

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