60% of Customers Ditch a Company With Poor Phone Customer Service

Call Center

3 Ways to Boost Your Call CenterWhip your call center into shape! With 2012 coming to a close it’s time to step back and take a look at your call center. A fresh outlook combined with a few simple solutions can make a tremendous impact on customer retention and employee efficiency.

6/10 Customers have ditched a company because its telephone customer service has been so bad.

Source: www.callcenterhelper.com

 

 

How Call-Backs Can Save Your Call Center

In this one-hour webinar you’ll learn how call-backs can deliver concrete ROI for your contact center.

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