Mark your calendars! ICMI’s Contact Center Expo & Conference takes place May 6-9, 2014 in sunny San Diego. It’s one of the largest call center events of the year, with over 1500 attendees and 125 speakers.
If you’re a contact center professional looking to improve your company’s performance, better manage your staff and resources, improve your operational capabilities or learn about new technologies, this show is the perfect event to attend.
Come see Fonolo at booth #127!
Speaking of new technologies, we’re excited to be attending. Be sure to stop by the Fonolo booth and learn how Fonolo can help you eliminate hold time, lower abandon rates and handle high volumes of calls more effectively with our call-back solutions for your call center, web site or mobile app.
See you there!
7 Tips to Mastering CX in the Contact Center
Using these seven tips, we can creatively turn your contact center into a haven for great customer experiences.