10 Sayings that Will Make Your Customers Happy

Have you ever talked to a customer service rep and had that feeling that they just don’t care?  Perhaps they’re having a bad day or were poorly trained, but to you – the consumer – it makes no difference. Ultimately, you feel undervalued.

In a service environment, perception is everything. The language you use can greatly impact how consumers feel about an experience. For example, something as simple as using positive language can often rescue a bad interaction, leaving customers on a high note.

Here are 10 phrases that are sure to make your customers happy: