10 Sayings that Will Make Your Customers Happy

10 Sayings that Will Make Your Customers HappyHave you ever talked to a customer service rep and had that feeling that they just don’t care?  Perhaps they’re having a bad day or were poorly trained, but to you – the consumer – it makes no difference. Ultimately, you feel undervalued.

In a service environment, perception is everything. The language you use can greatly impact how consumers feel about an experience. For example, something as simple as using positive language can often rescue a bad interaction, leaving customers on a high note.

Here are 10 phrases that are sure to make your customers happy:


Whitepaper: 10 Growing Customer Service Trends for 2015

10 Growing Customer Service Trends for 2015Download our free whitepaper and learn the 10 key customer service trends for 2015.

What’s Inside:

  • Mobile customer service is a priority
  • Self-service takes the lead
  • Human support is still required
  • Customer experience trumps all
  • And 6 more important trends

 

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