Video: Top 5 Worst Hold-Time Offenders for 2015

Top 5 Worst Hold-Time Offenders for 2015We’re kicking off our vlog series with a holiday wrap-up featuring the worst hold-time offenders for 2015.

At Fonolo we track hold-time complaints through the twitter handle & hashtag onholdwith to help seek retribution for those suffering from long customer service hold-times.

In this video you’ll find out what companies made the naughty list by putting their customers on hold the most this year! Some may surprise you – others, not so much!

Looking for the Worst Hold-Time offenders for 2019? You can find them here.

Check it out…

Free Whitepaper: Top 10 Customer Experience Trends for 2016Top 10 Customer Experience Trends for 2016

Interested in learning more about the customer experience? Here are 10 trends that will dominate 2016.

What’s Inside:

  • The omni-channel customer
  • Investing in the customer experience
  • Self service tools will be a must-have
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  • And 6 more important trends