Fonolo is proud to be a part of Call Center Week Winter, January 26-29, 2016 at The Rosen Center in Orlando, Florida!
At Call Center Week Winter, customer care professionals will learn how future success is determined by the ability to meet customer expectations in faster and more effective ways. It also gives attendees the opportunity to meet with more than 500 representatives from various industries including: call center/contact center, customer care, customer service, customer experience, operations, IT/Tech support and more.
Conference attendees can learn more about Fonolo’s cloud-based call-back solutions (while having a lot of fun!) by visiting booth #616.
We look forward to participating in the winter edition of Call Center Week and demonstrating how our cloud-based call-back solutions can help call centers reduce abandon rates, lower costs, and improve the customer experience.
Free Whitepaper: Top 10 Customer Experience Trends for 2016
Interested in learning more about the customer experience? Here are 10 trends that will dominate 2016.
- The omni-channel customer
- Investing in the customer experience
- Self service tools will be a must-have
- The mobile-first customer experience
- And 6 more important trends