Top Analysts Covering the Contact Center Industry

Call Center

The call center industry is a large and evolving space.  With so many moving parts and new trends to understand, contact center professionals are always looking for leadership and guidance. Who are the people they can turn to and trust? Whose opinions and predictions are most valued in this industry? Fortunately we have the answer for you. Our yearly roundup of the top analysts in the industry keeps call center professionals like you informed on the best influencers to follow. These thought leaders are always quick to provide updates and analysis on the latest news and innovations in the contact center space.

Congratulations to the 16 who were selected!

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The State of the Contact Center 2020

We asked hundreds of executives and influencers how they thought COVID-19 changed contact centers in 2020. Download our free report now to see what they said.

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