Catch Fonolo at Avaya ENGAGE® 2019

Catch Fonolo at Avaya ENGAGE 2019Avaya ENGAGE®, hosted by Avaya and the International Avaya Users Group (IAUG), is the largest gathering of Avaya users and experts under one roof.  From January 2023, 2019, a whopping 3,000 customers, partners, industry analysts, and executives will congregate in Austin, Texas for the event. The four-day conference will consist of workshops and inspirational speakers (including Peyton Manning!), with the focus squarely on the future of communications experience and its impact on digital transformation.

This event is one of the most significant investments your company will make all year, as the ultimate objective is to help attendees achieve maximum value from their Avaya solutions. You will learn the ins and outs of products and solutions to help you save both on money and time.

Contact Center Trends in 2020


We are excited to announce that Fonolo, a Technology Partner in the Avaya DevConnect ecosystem, will be exhibiting at this momentous event. Whether you’re a Fonolo customer, prospect, or business partner, we look forward to ENGAGE-ing with you at this conference which we’re sure will nurture even stronger relationships.

Handpicked content for you:
Read the Contact Center Trends 2020 report here.

The Fonolo team will be out in force and available for any questions you may have on how Fonolo’s cloud-based call-back solutions can help smooth out spikes in call volume, eliminate hold-time, and reduce abandon rates. If you would like to book a meeting in advance, email to schedule a time.

Catch up with Fonolo!

Fonolo RocketFonolo conference attendees can learn more about Fonolo’s cloud-based call-back solutions (while having a lot of fun!) by visiting Booth #129. More information on this event can be found here.

For live updates and insights from the show, follow us on Twitter.


Contact Center Trends 2020


Call Center Trends 2020: A New Age for the Contact Center

Several trends are poised to make a significant impact on contact centers in 2020. This white paper explores key areas that are sure to shake up the industry.

What’s Inside:

  • Preparing for the second text-revolution
  • Making your contact center omnichannel ready
  • Moving your call center to the cloud
  • AI trends for the coming year
  • Plus so much more