Fonolo to Exhibit at ICMI’s 2019 Contact Center Expo and Conference

Fonolo at ICMI Expo - Visit Booth 909It’s getting warmer, which means this year’s vibrant trade show season is upon us! And we at Fonolo know how to kick things off: We’ll be exhibiting at the highest-rated event for contact center professionals: ICMI’s 2019 Contact Center Expo and Conference, taking place May 13-16 at The Diplomat Beach Resort in Hollywood, Florida. This time, Fonolo will be spreading joy at Booth #909!

ICMI, The International Customer Management Institute, is the authority on contact center excellence, and produces this annual, stellar event geared at educating, motivating, and providing a solution-packed expo for professionals looking to stay on top of their customer service game. Industry professionals trust in the expo’s ability to deliver a comprehensive and intuitive program.

ICMI gives us the opportunity to showcase the power of our cloud-based call-back solution in resolving recurring problems for the contact center, like caller abandonment, volume spikes, and cost-per-call,” says Shai Berger, CEO, Fonolo. “ICMI has historically been a transformative experience for Fonolo. We look forward to networking with contact center professionals and sharing our powerful solution with them.

– Shai Berger, CEO at Fonolo

 

CX Trends 2019

 

The customer service industry is experiencing incredible waves of transformation and as always, this year’s event is set to bring diverse, approachable speakers, motivators, and informative workshops to attendees, live and in person. So, stop by booth #909 and come learn more about Fonolo’s cloud-based call-back solutions. We have a lot to say about them.

More information about this event, and other exhibitors, can be found here. We hope to see you there!

For live updates and insights from the show, follow @fonolo on Twitter.

 


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  • Breaking the Fourth Wall: “Doing” Interactions Well
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