7 Ways to Use Social Media to Promote Your Call Center
In this digital age, consumers are more empowered today through the use of technology and social...
In this digital age, consumers are more empowered today through the use of technology and social...
"There is only one boss. The Customer. And he can fire everybody in the company from...
Time is generally considered to be the most precious commodity in your workplace. Inefficient practices or...
The best companies retain their return customers at all costs. Customer service is commonly why consumers...
Sixty-five percent of consumers admit to ending a relationship with a company over a single bad...
Internal communication can make or break customer service relations. Not only do employees need to stay...
Did you know that 83% of online customers require some degree of customer support to complete...
Excellence in customer service can never be stressed enough. A company with outstanding service can increase...
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