![Who Are You #OnHoldWith? Top Twitter Complaints this Month [Infographic]](/wp-content/uploads/2020/03/featured_image_5.jpg "Who Are You #OnHoldWith? Top Twitter Complaints this Month [Infographic]")
Who Are You #OnHoldWith? Top Twitter Complaints this Month [Infographic]
It’s time for a mid-summer’s round up of the worst onholdwith.com offenders...
Customer Service Blog
Your best source of customer service news, views, resources, and best practices
Most Recent From Nicolina Savelli
4 Risks of Not Tracking the Customer Journey
The multi-channel customer experience has raised a number of questions about how...
Debunking 4 Call Center Myths
Contact center operations and the technology that’s used to aid the experience...
How to Reduce Agent Churn: 5 Tips for Keeping Your Best Talent
Customer service has never been work for the weak. It takes someone...
Subscribe to the Fonolo Blog
Get the latest customer service blogs in your inbox once a week.
Subscribe
3 Ways to Sharpen Your #CX Skills
“Ten years ago there was no web chat, smart phone apps, social...
5 Superb #CX Tactics That Trump Your Current Strategy
Did you know that a typical business only hears from 4% of...
The Difference Between Customer Service and the Customer Experience
Something serious has come to our attention: Some organizations still don’t know...
The Worst Advice We’ve Ever Heard About the Customer Experience
Today, the customer experience is arguably the number one determinant of an...