Author: Samantha Mehra

It’s a noisy little planet we live on. In contemporary times, the deafening sounds of...

Listen: We can learn a lot from cartoons. I can think of few better examples than...

Stop me if you’ve heard this one: What a world we live in. Speaking as a...

*Phew* Can we sit down for a brief moment? We’re a little tired these days, fatigue...

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The CX industry is an incredibly dynamic one. Its ever-changing nature means that, in order for...

In our business, we are privileged enough to watch as our clients go above and beyond...

It’s that special time of year. Put your hands together and give it up for the...

Full disclosure: I’ve been watching a lot of Star Trek: The Next Generation lately. And no,...