Webinar: Top 5 Call Center Trends for 2013
What does the 2013 call center landscape look like? Many trends will dominate the call center...
What does the 2013 call center landscape look like? Many trends will dominate the call center...
WebRTC is a technology framework that makes it possible to have "Real-Time Communication", i.e. voice and...
In a few short years, the smartphone has revolutionized the way we communicate. This transition impacts...
Customer service has never been as exciting or quickly changing as it is today. New technologies,...
We weren't sure how receptive everyone would be with regards to a December webinar. With the...
With the end of the year approaching, the predictions are rolling out! Last week, we were...
Whip your call center into shape! With 2012 coming to a close it's time to step back...
According to Contact Babel's 2011 US Decision Maker's Guide, a majority of call center operations are...
Select the type of demo you'd like.