It’s getting warmer, which means this year’s vibrant trade show season is upon us! And we at Fonolo know how to kick things off: We’ll be exhibiting at the highest-rated event for contact center professionals: ICMI’s 2019 Contact Center Expo and Conference, taking place May 13-16 at The Diplomat Beach Resort in Hollywood, Florida. This time, Fonolo will be spreading joy at Booth #909!
ICMI, The International Customer Management Institute, is the authority on contact center excellence, and produces this annual, stellar event geared at educating, motivating, and providing a solution-packed expo for professionals looking to stay on top of their customer service game. Industry professionals trust in the expo’s ability to deliver a comprehensive and intuitive program.
ICMI gives us the opportunity to showcase the power of our cloud-based call-back solution in resolving recurring problems for the contact center, like caller abandonment, volume spikes, and cost-per-call,” says Shai Berger, CEO, Fonolo. “ICMI has historically been a transformative experience for Fonolo. We look forward to networking with contact center professionals and sharing our powerful solution with them.
– Shai Berger, CEO at Fonolo