onholdwith easyJet during COVID? Join the club…
The last few months have been a struggle for many companies, thanks to COVID-19. Travel was...
The last few months have been a struggle for many companies, thanks to COVID-19. Travel was...
Good customer service can be hard to find. Conversely, bad customer service is easy to spot...
People like shiny new things. The same cannot always be said about pesky new software updates...
Every tech trend has a natural lifespan. It starts on the fringes, builds momentum with early...
By every measure, the tech scene in Toronto is exploding. Venture capital (VC) investment is hitting...
Last week, Facebook announced that WhatsApp could now be used as a customer service platform. We...
Stop me if you’ve heard this one: What a world we live in. Speaking as a...
The customer experience has grown to be one of the leading determinants of customer satisfaction in...
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