Webinar: How Call Centers are Being Reshaped by Smartphones, Social Media and Fed-Up Consumers
Fonolo CEO Shai Berger recently presented a webinar on how call centers are being impacted by...
With the labor shortage, a workforce in transition, and the dynamic (but disruptive) impact of AI, managing a contact center in 2024 can be a real workout. Why not take a break from the heavy lifting...
Read More Fonolo CEO Shai Berger recently presented a webinar on how call centers are being impacted by...
Q: Without getting too technical, can you explain virtual queuing? How different is it from ‘click...
We're really excited to share that Fonolo was announced as a finalist for the prestigious Best...
Join Fonolo CEO Shai Berger for a free webinar on: Wednesday March 7, 2012 @ 2:00pm...
There's nothing quite like getting great feedback from customers! Here's what Jeb Brilliant had to say...
One of the industry's biggest events is taking place next week and Fonolo is proud to...
A recent survey shows that banks are lagging behind other industries when it comes to responding to...
A growing number of vendors are offering analytics products to call centers as a way to...
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