Travel Planners Adds Virtual Queuing to its Call Center
Find out how Travel Planners International adopted virtual queueing to create a better experience for their...
With the labor shortage, a workforce in transition, and the dynamic (but disruptive) impact of AI, managing a contact center in 2024 can be a real workout. Why not take a break from the heavy lifting...
Read More Find out how Travel Planners International adopted virtual queueing to create a better experience for their...
A new report is out highlighting the popularity of mobile banking in Canada. The "Canadian Online...
We were surprised and delighted today when Fonolo was named "Best-of-Show" in the "Contact Center Solutions"...
Our CEO will be participating at the upcoming Cloud Communications Expo, which is co-located with the ITExpo...
ITExpo is one of the mega events of our industry, and Fonolo is participating in a...
The kids these days are demanding We all know that poor customer experience will send your...
The financial industry has always been keenly interested in our product. As Chris mentioned here, the...
Multi-site call centers Many companies operating large call centers today have multi-site deployments; usually some mix...
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