Boo-tiful!: 5 Clever Halloween Costumes for the Call Center
BOO! Now that I've got your attention (and, assuming you speak 'ghost'), allow me to continue:...
With the labor shortage, a workforce in transition, and the dynamic (but disruptive) impact of AI, managing a contact center in 2024 can be a real workout. Why not take a break from the heavy lifting...
Read More BOO! Now that I've got your attention (and, assuming you speak 'ghost'), allow me to continue:...
A year ago, the CPaaS (Communications Platform as a Service) space seemed settled into comfortable middle-age....
Meet Jane, the co-founder of a start-up that makes software for independent designers. Last year, her...
As we transition into autumn, it's easy for us in customer service to lose the steam,...
Most marketing decisions today are driven by data. With CRMs, social analytics, Google analytics and e-commerce...
By every measure, the tech scene in Toronto is exploding. Venture capital (VC) investment is hitting...
The rise of digital commerce and the growth of social media have given consumers powerful tools...
Summer may be over, but the sun is rising on a busy 2018 fall trade show...
Select the type of demo you'd like.