7 Things Your Boss Wants You to Know About Customer Service
It might seem like a simple job, but being successful in the customer service industry requires...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
It might seem like a simple job, but being successful in the customer service industry requires...
The standard impression of a call center workplace is quite negative. Professionals might describe it as...
Customer service has never been work for the weak. It takes someone with great self-control, a...
I think it’s fair to say that the busier you are, the higher the likelihood for...
St. Patrick’s Day has long been considered a great excuse to pour yourself a cold one...
Agent morale can be a key indication of flaws in your business. Happy agents – those...
It can be tough to maintain a healthy diet while working in a call center, but...
According to a recent study by Contact Center Pipeline, nearly 25% of call centers report their...
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