Brand Spotlight: How Amazon Won Us All Over
Ever since the retail industry has gotten a digital facelift, only a handful of brands have...
Tag: amazon-web-services
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
The Twilio / Amazon ‘Stack’ Will Dominate the Next Call Center Era
Today’s cloud-based call centers are increasingly built on top of platforms created by Amazon and Twilio....
The Hidden Power Structure of Cloud Call Center Vendors
The cloud has radically transformed the call center industry. This shift, now chugging along into its...