Brand Spotlight: How Amazon Won Us All Over
Ever since the retail industry has gotten a digital facelift, only a handful of brands have...
Tag: amazon
Live Discussion on Amazon/Twilio Call Center ‘Stack’ Highlights
Last week, Fonolo hosted an insightful live discussion on how the new Twilio / Amazon “stack”...
Twilio/Amazon Stack is Changing the Call Center
The number of cloud-based call centers is growing quickly and they are increasingly built on top...