The 8 Worst Ways to Handle Angry Customers
As a customer service leader, you know that not every interaction is going to go smoothly....
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
As a customer service leader, you know that not every interaction is going to go smoothly....
How long is too long? Standards like 80/20 for the call center industry help to guide...