Phone for the Holidays: Fonolo’s Customer Service Picks for 2020
A thoughtful human being on the other end of the line when you call for help....
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
A thoughtful human being on the other end of the line when you call for help....
HOLD IT: If you've ever sent a tweet complaining about being on hold, then chances are...
Zappos. Apple. Wistia. Netflix. Whatever your business or its size, the first place your customers go...
72% of customers who make a complaint on Twitter expect the company to respond within one...
We’re kicking off our vlog series with a holiday wrap-up featuring the worst hold-time offenders for...