Will Avaya’s Chapter 11 Be Like Aspect’s or Like Nortel’s?
Industry watchers have been on the edge of their collective seats over the last year, wondering...
Tag: aspect
Top 9 Blogs to Follow About the Contact Center
At Fonolo we always try to deliver valuable and relevant content to all of our blog...
The Call Center’s Great Cloud Migration Continues
The call center experience is a universal part of modern life to the point where anyone...
Fonolo Partners with Aspect on Multi-Channel Call-Backs
One of the stats we often lead with is from Forrester, who notes that "75% of...
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The Call Center’s Great Cloud Migration
Over the last decade, an extraordinary transformation has taken place in an industry which, for decades...