Preparing Your Contact Center for Call Spikes: Finance
Like most companies competing in the modern marketplace, the financial industry is subject to spikes in...
Tag: banking
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Survey shows banks are not very responsive to social media
A recent survey shows that banks are lagging behind other industries when it comes to responding to...
Mobile Banking is Used by Over 12% of Mobile Subscribers
A new report is out highlighting the popularity of mobile banking in Canada. The "Canadian Online...