ADP Canada and the Secret to Customer Service Success
ADP Canada and the Secret Behind Customer Service Success
Tag: brand-loyalty
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Brand Spotlight: How Amazon Won Us All Over
Ever since the retail industry has gotten a digital facelift, only a handful of brands have...
Customer Service is not a Destination, it’s a Journey
In the age of disruption, Ryanair may best encapsulate the contrarian, rule-breaking streak sometimes required to...
How MEC Put the Customer First During its Rebrand
Ah, the great outdoors. In Canada, we are blessed with an abundance of wildlife, majestic mountains,...
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Hold Time in Real Time: Booking with Air Canada
Picture it: A young American family booking a flight to a city in another country via...
4 Brands Using Cutting-Edge Customer Service Technology
With the powerful tool of social media, customers everywhere now have an expansive platform with which...
4 Brands Providing Amazing Customer Service with Social Media
While call centers continue to be a crucial component to a company’s customer service strategy, digital...
5 Customer Service Stories that Will Shock You
It’s not often that you get to hear exceptional and positive customer service accounts, so today...