How Contact Center Managers Impact Customer Perception
Looking for a secret weapon to improve customer perception? Chances are, you already have one in...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Looking for a secret weapon to improve customer perception? Chances are, you already have one in...
It seems like, every month, Apple is coming out with a new product or service for...
After graduating from university, I spent a sun-soaked 18 months living in Southern California. Having moved...
The global market has become a battleground where brands fight to win consumers. From new entrants...
According to Twitter, in the past two years the number of Tweets directed at leading brands’...
It’s an understatement to say social media is making an impact on customer loyalty. According to Sprout...
We weren't sure how receptive everyone would be with regards to a December webinar. With the...
Whip your call center into shape! With 2012 coming to a close it's time to step back...
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