How MEC Put the Customer First During its Rebrand
Ah, the great outdoors. In Canada, we are blessed with an abundance...
Customer Service Blog
Your best source of customer service news, views, resources, and best practices
Incredible Marketing Campaigns to Boost Customer Service
These days, customers are savvier than ever. Generic, sales-heavy marketing campaigns no...
Webinar: 3 Ways to Reboot Your Call Center
This webinar will outline 3 easy steps on how to reboot your contact...
Working at a Startup: Brand Evolution
What’s Your Brand Fashion Style? Shortly after I joined Fonolo, I suggested...