Fonolo Reveals the Secret to Eliminating Hold Time on TV
Recently, Shai Berger, CEO of Fonolo had the pleasure of speaking with former model turned entrepreneur,...
Tag: call-center-technology
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Why You Should Invest in Callback Technology this Year
Call centers are under a lot of pressure to deliver on consumer expectations while keeping costs...
What You Need to Know About Voice Channel in Calls Centers
The voice channel is here to stay. In recent years it has faced numerous technological challenges...
Improving First Call Resolution in Your Call Center
If you manage a contact center, it's likely you keep a close eye on First Call...
Subscribe to the Fonolo Blog
Get the latest customer service blogs in your inbox once a week.Subscribe
The Complete Guide to Call Center Technology
Most people don’t associate call center technology with innovation or excitement. For many, it’s a business...