Tag: cisco-courtesy-callback

This blog will give you a brief overview of all the virtual hold competitors. Virtual Hold...

Today’s consumers are extremely demanding and nowhere is their patience shorter than when dealing with your...

Most companies realize they need a strategy to avoid leaving callers on hold. In fact, we...

I am often asked about how Fonolo compares with other options on the market such as...

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If your call center has long hold times then study after study tells us that your customer satisfaction is at...

When it comes to reducing hold-time in the call-center, there are a number of terms that...