Top Analysts Covering the Contact Center Industry
The call center industry is a large and evolving space. With so many moving parts and...
Tag: contact-center-analyst
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Genesys Buying Avaya’s Call Center Biz? 6 Big Brains Weigh in
UPDATE 2017/1/19: Avaya declared Chapter 11 bankruptcy today. UPDATE 2016/9/1: Genesys announced today it is buying Interactive...