Twilio Wows the Crowd with Flex Debut
Twilio unveiled Flex, its new call center product yesterday and it definitely lived up to the...
Tag: contact-center-as-a-service
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Avaya Accelerates Cloud Pivot with Reorg and Spoken Acquisition
Last week was a big one for Avaya as they held their first customer conference since...