Join Fonolo, the Greater Toronto Area Contact Centre Association (GTACC), and three amazing keynote speakers for a day of interactive workshops, engaging panel discussions, and lots of networking! On Thursday, November 2nd, 2017 at Pearson Convention Centre in Brampton, Ontario, GTACC will bring together call center professionals from across the country.
The event will include three keynote sessions from world-renowned motivator and communicator, Mike Lipkin, three-time Olympic gold medalist, Marnie McBean, and Contact Center Practice Leader for J.D. Power, Mark Miller. Continue reading