10 Important Contact Center Statistics for 2015
In light of today's webinar on the top 4 contact center trends for 2015, I wanted...
Tag: contact-center-statistics
10 Customer Service Statistics Your Call Center Needs to Know!
There's no denying that great customer service is the lifeblood of any call center. However, making...
5 Important Customer Service Statistics for Call Centers
Driven by rapid changes in technology, social media, and consumer behavior, customer service expectations continue to...