The Psychology Behind Why Customers Hate Waiting
As humans, we’ve all had to endure the seemingly torturous act of waiting. Whether as a...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
As humans, we’ve all had to endure the seemingly torturous act of waiting. Whether as a...
According to the 2016 Microsoft State of Global Customer Service Report almost half (44%) of global...