This post has been updated for the new decade!
Read it here now: Top 20 Customer Service Blogs You Have to Read in 2020
I think it’s fair to say that people feel the need to constantly improve in their career, regardless of their profession. Some may sharpen up on their skills by attending a course, others may sit through a 1-hour webinar, and some may register for a tradeshow. In the case of the customer service profession, we find them to be a verbose group of dedicated blog followers. They love to read about the latest analyst findings, or interesting tips and tricks for how to spice up their support department.
Since Fonolo is a popular customer service blog contributor, we understand how hard it can be to find top-notch content from reputable sources. To save our dedicated readers some valuable time, we’ve compiled a list of the top 10 customer service blogs to follow. Here they are in no specific order: