4 Brands Providing Amazing Customer Service with Social Media
While call centers continue to be a crucial component to a company’s...
Customer Service Blog
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How to Manage the Post-Purchase Customer Service Experience
The buying experience often gets the most attention in customer service. Conversions...
5 Customer Service Buzzwords to Avoid
If you're like me, you're probably tired of hearing overused marketing buzzwords,...
Using Employee Engagement to Enhance Your Customer-Centric Culture
We often talk about the difference between satisfied customers and loyal customers,...