6 Customer Satisfaction Statistics Worth Considering
Here’s an obvious statement for you, “Make sure customers are 100% happy...
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How Your Mobile App Can Eliminate Customer Service Disasters
In case you’ve been living on an island in Tahiti, with no...
Are You Freaking Out About Your Low CSat Score?
Customer satisfaction, otherwise known as CSat (when referring to the contact center),...
The Contact Center Playbook for Improving Customer Satisfaction [Whitepaper]
In this handy playbook, contact center leaders will learn the ins and...
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6 Creative Approaches to Improve Your Customer Service
A recent report discussing the 2017 customer service benchmark researched 500 companies...
3 Ways to Increase Customer Satisfaction in Your Call Center
With today’s demanding consumers, it can be very difficult to maintain high...