How Can You Be an Omni-Channel Superstar?
According to Dimension Data’s 2016 Global Contact Center Benchmarking Report, omni-channel integration...
Customer Service Blog
Your best source of customer service news, views, resources, and best practices
Your best source of customer service news, views, resources, and best practices
According to Dimension Data’s 2016 Global Contact Center Benchmarking Report, omni-channel integration...