10 Customer Experience Statistics to Help You Plan 2017
It’s that time of year again! No, we’re not talking about building...
Customer Service Blog
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10 Important Customer Experience Statistics for 2016
It doesn’t matter what kind of business you’re in – improving the...
20 Important Customer Experience Statistics for 2014
Improving operational efficiencies continues to be a top objective for call center...
17 Important Customer Experience Statistics for the Call Center
Every contact center has the potential to deliver a great customer experience....
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20 Important Customer Experience Statistics for 2012
Organizations that deliver an enhanced customer experience are thriving. It is no...