3 Call Center Best Practices from the Consumer’s Perspective
Over the last few months, I’ve read countless articles related to call centers. All of which...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
Over the last few months, I’ve read countless articles related to call centers. All of which...
It’s no surprise that customers will ditch a company when their service is not up to...
Fonolo is happy to announce World Travel Holdings to our growing list of customers as we continue to...
One of Canada's biggest ISP’s, Rogers Communication, experienced a widespread outage in Southern Ontario in the...
In a few short years, the smartphone has revolutionized the way we communicate. This transition impacts...
Customer service has never been as exciting or quickly changing as it is today. New technologies,...
Who hasn’t been held hostage in the ‘on hold with’ black hole? We’ve all been stuck...
With 2012 coming to a close it's time to step back and take a look at...
Select the type of demo you'd like.