Killer Ways to Develop a Rock Star Customer Service Team
Increasingly, companies are recognizing the importance of customer service to their business. Once seen as just...
Tag: customer Feedback
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
The Perfect Plan for a Better Customer Experience
Sounds good, doesn't it– a single, focused strategy that produces a dramatic increase in customer experience...
Top 5 Call Center Trends for 2013
The call center is going through an exciting and speedy transformation, quite unprecedented in its long...
Don’t wait on hold for us, we’ll wait for you!
There's nothing quite like getting great feedback from customers! Here's what Jeb Brilliant had to say...