Top 10 Customer Service Trends for 2013
Customer service has never been as exciting or quickly changing as it is today. New technologies,...
Tag: customer-loyalty
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Webinar on-demand: 3 Ways to Reboot Your Call Center
We weren't sure how receptive everyone would be with regards to a December webinar. With the...
60% of Customers Ditch a Company With Poor Phone Customer Service
Whip your call center into shape! With 2012 coming to a close it's time to step back...
Don’t Let On-Premise Infrastructure Hold Your Call Center Hostage
What do contact center and customer service executives consider when trying to improve the overall performance...
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Webinar: 3 Ways to Reboot Your Call Center
This webinar will outline 3 easy steps on how to reboot your contact center, employees, and callers....